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PLEASE NOTE: When checking your order out, there will be a message box where you can type in the preferred delivery date of the order (order at least 4 days in advance unless you contact us for special express shipping arrangements) and the message you would like to put on the card included with the flowers. 1. Our Guarantee If for any reason you are not satisfied with our service or products, we will immortally make things right with a replacement or full refund. 2. Our Customer Service We value your business. Should you have any questions, our customer service department will answer them between the hours of 11am to 5pm Sunday, Monday and Tuesday, EST and 3pm to 5pm Thursday and Friday. 518-222-7234 or email CustomerService@DInnerandFlowers.com. Mail: Dinner and Flowers, 17 County Rt. 41, Hudson Falls, NY 12839. 3. How Our Service Works We have designed our software and business so you can order Dinner and Flowers for the price of one and only enter your card once and be charged once. 4. Will The Two Gifts Arrive At The Same Time? Unfortunately not. We will be working very hard to get them to you on the same day but due to the different shipping codes and zones, this may not be possible. We can't guarantee they will arrive on the same day, but we will do our very best to get them to you. 5. Do You Use Salt Free Meals? We sell low-sodium, but not salt free meals. 6. Do You Ship To Canada? Currently we do not ship food to Canada. 7. Do You Ship To Hawaii? Yes we do. Please contact us for rates. We also ship to Alaska. 8. Do You Use Monosodium Glutamate (MSG) We do not. 9. Packaging/How long can I keep the meals frozen before I use them? Our products can stay in the freezer for 3 to 4 months when you get them but we suggest that they be eaten within 60 days to ensure you do not lose the food value of the product being in the frozen state. 10. Can Your Meals Be Cooked In The Microwave? Almost all of the meals can be microwaved. 11. Can I Order Just Food Or Just Flowers? Yes, you can look for the mark box on the items. 12. Return Policy Our food products are not allowed to be returned. Should you have any questions or concerns, please contact us. 13. Shipping and Preparation Our healthy, chef-prepared meals are prepared using top-quality fresh produce and ingredients to ensure you receive delicious, nutritious meals that are quick to prepare. The meals arrive on your doorstep frozen. All you have to do is defrost, heat and serve! Our special packaging goes into the microwave or oven, onto your dinner table and then straight to the trash - no pots to clean! 
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