Frequently Asked Questions (FAQ)

How does it work?

It’s really simple! We offer delicious meals for one individual or a whole family. Delivery is available on Saturdays and Sundays for orders before Wednesday at 4pm. The meals are able to be placed into the oven or can be microwaved at one’s own convenience.

All orders are due by Wednesday for weekend delivery. If you need a weekday delivery, please call (518) 222-7989 and we will do our best to make that happen. In order to accommodate weekday deliveries, our meals will be delivered frozen.

Delivery Policy
There is free delivery for up to 12 miles from Hudson Falls, NY and then a $10 fee for up to 35 miles from Hudson Falls, NY. Please contact us before ordering if you would like to ship further away.

Refund Policy
If there is any dissatisfaction with any part of the food or delivery to please call Carly (518-222-7989) so we can make it right!

What kind of occasion is this for?
Perfect for any occasion!

Can I order a special request?
Absolutely! Every occasion is different; if you need a special touch let us know! We want to add any personal touches to make this gift even better. You can also request special deliveries.

How many meals can I chose?
Our meals are prepared for 2 to 4 people. If there is a request for more ( EX: a party ), just call! We are always happy to fulfill any needs.

How do I cook my meal(s)?
All meals will be oven ready

I just placed my order, how will I know the order was received?
An email confirmation will be sent!

Can I send a personalized message?
Absolutely! You will see there is an option while you’re completing your order to type a personal message.

Why do you need the recipients phone number?
We ask for recipients number so we can call and confirm delivery time. We do not leave meals unattended, we ask that someone is home to receive the meal.

Can I place a phone order instead of online?
Whatever is easiest for you! You can call or go online. (518) 222-7989

What about allergies?
Meals are not prepared in a nut free kitchen.

What if I do not know what my friend would like to eat?
Gift certificates will be available upon request. Convenient and easy! Must be redeemed over the phone.

100% Satisfaction Guarantee

We want nothing more than our customers to feel appreciated and satisfied. If you are unhappy with any aspect of the delivery and meal we will gladly do whatever we can to have you come back! Please email us or call anytime with questions or concerns.

Carly@DinnerAndFlowers.com
Jim@DinnerAndFlowers.com
(518)222-7989
(518)222-7234
17 county route 41
Hudson Falls, New York 12839
www.DinnerAndFlowers.com